Delivery

Frequently Asked Questions:

- How will the delivery of my Blaster work?
- When will I receive my Blaster order?
- I live in the United States, can I still order a Blaster?

Blaster France: International Delivery and Shipping of your Citycoco Blaster

Blaster France delivers worldwide. However, shipping costs vary depending on the destination country. In France, delivery is offered on all our products.

Delivery of your Citycoco Blaster

Your Citycoco Blaster It is shipped like a regular parcel, except that it is much larger! It will be delivered on palletThis requires you to be present at home on the day of delivery. You can find the exact dimensions of the box in the product description. The Blaster will arrive almost fully assembled; you will only need to attach the handlebars to the scooter's stem. A key is provided with.

Tracking and Delivery Time

As soon as your order is shipped, you will receive an email with a link to real-time trackingOur carrier DB SCHENKER will contact you to schedule a delivery appointment. The estimated delivery time is 4 business daysSubject to stock availability.

Assistance in case of a problem

If you encounter the slightest concern upon delivery:

Delay : Check the package tracking via the email received when ordering or contact our customer service, who will be happy to assist you.

Damage : Take a photo and make a reservation or refusal of the delivery to the delivery person.

For any other problem, contact customer service so that we can find a solution together and resolve the problem as quickly as possible.